WEBSTER INDUSTRIES, INC.
325 HALL STREET
TIFFIN , OH 44883
(800) 243-9327 | (419) 447-8232
Fax: (419) 448-1618

Customer Satisfaction Survey

In an effort to better service you, our customer, we ask that you please take a moment to respond to the following 8 questions regarding your recent order with us. This information allows for our continued improvement of your relationship with Webster Industries.

The following is rated on a scale of 1 to 10, with 10 being the best. Please use the space below each question for additional comments. When you have completed the survey, please click the submit button.

Name     
Email/Contact     
This information will remain confidential.
Invoice Number  
Rate your overall experience with Webster Industries, Inc.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
Rate Webster's quotation accuracy and timeliness.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
If Engineering services were required, evaluate your experience.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
Rate your Customer Service Representative or Field Service Representative helpfulness in the time after your order was placed to the time your order shipped.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
Rate the overall quality of the product.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
Evaluate the packing list, packaging, and shipment methods used for your order.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
Rate the accuracy of your invoice, was it easy to comprehend, and easily identifiable to your purchase order.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.
Overall performance of the product.
 
Excellent
 Average Poor  
         
                     
Please use the space below for additional comments.

Please send Email to sales@websterchain.com for questions about Webster Products and for information. Please Email our Webmaster ( sbohanan@websterchain.com ) for questions, comments, and to report broken links in this web site.

Copyright � 2000-2010 Webster Industries, Inc., 325 Hall St. Tiffin, OH 44883

All material present may be used only with permission.
Last modified: December 12, 2003