TIFFIN, Ohio – Webster Industries, Inc., an industry leader in conveyor chain, is pleased to announce the recent promotion of Becky Hartman to Senior Sales & Marketing Manager. Hartman joined Webster in 1998 and has obtained various roles in the Inside Sales and Marketing departments since that time. Throughout her career, she has had the opportunity to create lasting relationships with Webster’s customers and enhance their overall experience.
Upon acceptance, Hartman stated “I am excited for this opportunity. My overall goal in this position is to share my knowledge and experiences, make a difference in our day-to-day business and lead both the Inside Sales, Estimating and Marketing group effectively with enthusiasm.”
The Senior Sales & Marketing Manager will be responsible for any and all experiences our current, potential and future customers feel within the entire organization. This role will lead and facilitate the development of programs for specific customer partners including technology enhancements, pricing development, product development, inventory requirements, order processing and fulfillment. Customer retention is the main focus within this area as well as attracting new potential target customers will also be a focus.
“The product, process and customer knowledge that Becky possesses make her a great asset to Webster and our customers. Her new role will allow us to further utilize her skills and knowledge to improve our service level and our customer’s experiences,” Dean Bogner, Vice President Sales & Marketing, said.
In addition, Hartman was a member of the Webster ERP implementation team. This experience provided her with a better understanding of the manufacturing and engineering side of the business. This allows her to communicate more effectively with Webster’s customers about manufacturing processes and lead time capabilities.